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PRWeek: Why Leaders Who Listen Are Better Poised For Success

April 26, 2021

SOURCE: https://www.prweek.com/article/1713960/why-leaders-listen-better-poised-success

Why leaders who listen are better poised for success

WE Singapore’s head of corporate Speaks on the Importance of Stakeholder Engagement and What Leaders Can Do.

PRWeek, Alicia Eu, 26 April 2021

(Image courtesy of PRWeek)

'Lead from the heart, find the right people and share wealth freely'

This philosophy guided Sheng Siong’s CEO, Lim Hock Chee, to reward his employees with bonuses of up to 16 months’ pay when demand at the third largest supermarket chain in Singapore surged throughout 2020. Lim’s generosity is well documented internally, moves that have motivated his staff to be dedicated and solidified retention. It underscores how leaders can rethink how they lead to unite stakeholders around shared values and a purpose.

It has been 12 months since Singapore’s circuit breaker, which instituted safe distancing measures to prevent the spread of Covid. And leaders like Lim have dealt with unprecedented challenges. They are now settling into new patterns and rhythms after being thrown off the precipice of maintaining operations, accelerating transformation efforts and managing a mostly remote workforce.